Username If you have not yet created a username and password on our system please visit this link. Your username must be at least 4 characters in length and may include the characters A-Z, 0-9, and special characters underscore , hyphen (-) and period (.). This field is NOT case sensitive. If you are unable to remember your username, please use the links provided on the login page to retrieve your username. In the event you are unable to gain access through this method, please use the ' link to recreate your login credentials. Password If you have not yet created a username and password on our system please visit this link.
If you are attempting to activate your iPass enabled device and need assistance, please contact support.
Your password must be at least 8 characters in length and contain both lowercase and uppercase letters, one or more numbers and one or more special characters (for example!, @, #, or $). This field is case sensitive. If you are unable to remember your password, please use the links provided on the login page to retrieve your password. In the event you are unable to gain access through this method, please use the ' link to recreate your login credentials. Security Answer A security answer is used to enable you to retrieve your username or password in the event you are unable to remember it.
When you attempt to retrieve your username or password, the system will present you with your security question and ask you for this answer. It is suggested you select an answer that will be easy for you to remember but hard for others to guess. You can enter up to 50 characters in this field. Please answer the question exactly as you entered it when it was created, however the field is not case sensitive. Driver's License Number The Driver's License Number registered on your I-PASS account.
Commercial Accounts should use their FEIN (Federal Employer Identification Number) in place of driver's license number. Please leave out any spaces or special characters that may be in your license number entering only letters and numbers. Note: All Illinois driver's licenses begin with the first letter of your last name. For example—your driver's license should be entered as A0. If your driver's license is not recognized, you must visit an Illinois Tollway so that your driver's license number can be verified and updated on your account. For security purposes this cannot be done over the phone.
![Serial Serial](https://www.illinoistollway.com/documents/20184/498283/authorized+users+-+create+-+3.jpg/ca2dcd58-b028-406e-b984-5317f6e67e6b?t=1477932695012)
Verification and updates will need to be completed before you will be able to create an online username.